Last updated: 10 February 2026
"Strong team culture and innovative community programmes, although staffing is adequate and training covers basics without career progression."
People's risks were assessed and managed well; staff knew needs and described actions to mitigate risks; positive behaviour support plans reviewed regularly.
Per 2020 comprehensive inspection: Staff said 'We make a good team, we all pull together', 'We are all team players' and 'We are a brilliant team; we all help each other.'
Per 2020 comprehensive inspection: 'There were sufficient numbers of staff deployed across the home to meet people's needs'; relatives said 'there are enough staff'.
Per 2020 comprehensive inspection: Staff said 'The training is really good' with face-to-face, online and specific training like slide sheet use.
Per 2020 comprehensive inspection: People and relatives said the registered manager and deputy were approachable and visible; staff said 'We can go to [name of registered manager] with anything.'
Per 2020 comprehensive inspection: Makaton signing group created viral YouTube video with community partners like police and supermarkets; led to public performances like turning on Christmas lights and increased community confidence.
Staffing is adequate to meet needs but nothing special, with no details on team stability or agency use.
Per 2020 comprehensive inspection: 'There were sufficient numbers of staff deployed across the home to meet people's needs'
Training covers basics and some specific skills but no funded qualifications or career paths.
Per 2020 comprehensive inspection: Staff said 'The training is really good' with face-to-face and online training including slide sheet use.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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