Last updated: 10 February 2026
"Amazing management and great team culture with solid training, although nurse shortages mean regular agency use and activities are basic."
Effective safeguarding, risk assessments, safe medicines management; no safety incidents causing harm in last 12 months.
'Hill House is a brilliant place to work; great team working'; open, inclusive culture with motivated staff.
Staffing safe and sufficient with staff visible and timely; deficit of permanent nurses covered by regular agency staff.
Staff receive induction, regular updates, vocational qualifications, extended nurse training, and supervision; staff say 'training and support is 100 percent'.
Staff described management as 'amazing and always open to discussions about any issue'; registered manager in post, staff positive about leadership.
Regular activities like crafts, board games, sing-alongs, baking, picnics, pamper sessions, entertainers, and themed celebrations.
Shortage of full-time nurses, so they book agency staff regularly.
There was a deficit of permanently employed nurses. However, regular agency staff were booked in advance, to help ensure the consistency and safety of peoples' nursing care.
Activities are everyday basics like crafts, games, and themed events, with no specialist programmes.
Examples included individual and group activities such as crafts, board games, sing-along, film afternoons, baking, garden picnics and pamper sessions... visiting entertainers and the ongoing range of themed events and seasonal celebrations.
AI Generated
Last inspected: March 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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