Working at Hill House - Care Home with Nursing Physical Disabilities

People were protected from the risk of abuse. Allegations of abuse were reported appropriately to other agencies. Policies and procedures were in place which supported this practice.

Staff told us they felt supported within their roles. People told us they felt safe with the support they received and could speak to the registered manager if they had a problem.

Staff received the training they needed to support people effectively. Additional training was planned to ensure staff had the appropriate skills to support people with a learning disability.

Staff felt supported within their roles. One member of staff told us, "Management are very good. [The registered manager] is very organised and gets things done. We have regular meetings."

Hill House had an externally funded Assistive Technology team based at the service who worked with the staff team to promote and embed new tools to enhance resident's independence.