Last updated: 10 February 2026
"Staff feel well supported by managers with good safety practices, but the lack of a structured activities programme holds it back."
People felt safe and staff had good knowledge of safeguarding processes. Care plans and risk assessments were up to date and reviewed regularly. People received their medicines safely.
Staff felt well supported and staff and relatives expressed confidence in the management team. Staff understood whistleblowing and they said they would feel confident to raise a concern.
Staff told us there were enough of them on shift to keep people safe, a staff member said, 'I think there are enough staff at the home to support everyone well.'
Staff told us they had access to training that was relevant to their role. This ensured they had the relevant knowledge and skills to meet the needs of the people they supported. They received supervision which enabled them to receive feedback and the opportunity for development.
Staff felt well supported and staff and relatives expressed confidence in the management team. A staff member said, 'Yes I am supported I can ask the manager if I need anything and she is always available, and I always have a senior on duty.'
One person said, 'I like the night staff; they play games with me'. The registered manager discussed a review of activities to ensure they were individualised.
No structured activities programme or coordinator, so most of the job is routine personal care.
The registered manager discussed a review of activities to ensure they were individualised, and people benefitted from them.
Only standard training with no specialist courses or funded qualifications.
Staff told us they had access to training that was relevant to their role. This ensured they had the relevant knowledge and skills to meet the needs of the people they supported.
Staff numbers are enough but nothing special, no details on stable teams or minimal agency use.
Staff told us there were enough of them on shift to keep people safe, a staff member said, 'I think there are enough staff at the home to support everyone well.'
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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