Working at Hill Brow
Beacon Hill Road, Farnham, GU10 5DB
Operated by Woodlands & Hill Brow Limited
32 bedsResidential homes
Workplace Score
8.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.4/10
Key Finding
"Outstanding staff retention, training and supportive culture, but activities lack specialist programmes or tech beyond routine care."
Safety & Risk
9/10
✓
Per 2022 targeted inspection: Detailed processes in place around infection prevention and control (IPC) and PPE... 'Infection Control Army' trained to higher level... Per 2019: Monthly audits of medicine management... staff understood responsibility to report incidents.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff felt motivated and well supported by the provider. They were satisfied in their work... The culture continued to be open and empowering.
Staffing Levels
9/10
✓
Per 2019 comprehensive inspection: There was no use of agency staff within the service... high rates of staff retention for the service and low staff turnover.
Training & Dev
9/10
✓
Per 2019 comprehensive inspection: Staff were supported and encouraged to undertake professional qualifications... offered apprenticeships for the continuous development of its staff... graduated programme of dementia training.
Management
8/10
✓
Per 2019 comprehensive inspection: The manager and the deputy manager regularly worked on the floor alongside care staff.
Programmes
6/10
✓
Per 2019 comprehensive inspection: full seven-day programme of scheduled activities... people were visited by the provider's pygmy goats... staff took people out on trips using the provider's minibus.
Points to consider
Activities are regular with variety like animal visits and trips, but no specialist programmes or tech to enrich the role beyond routine care.
Per 2019 comprehensive inspection: The providers activities co-ordinator had been absent since 4 March 2019... ensured activities were still provided... pygmy goats... trips using the provider's minibus.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews