Working at Hill Ash House Care Centre

People, their relatives and staff spoke positively about the management and the caring culture of the staff. 'The staff are really on point. They look after us …I am happy here. Staff are always around.'

The service has a stable staffing team with many long-standing members. One relative told us: 'Good continuity of staff.'

Per 2021 comprehensive inspection: Staff received the support, supervision and training they needed to meet people's needs. Where training was out of date, the provider had plans in place to update this.

People, their relatives and staff spoke positively about the management and the caring culture of the staff. Comments included: '[Registered manager] is very amiable', 'The management are involved and there is a clear direction.'

Per 2021 comprehensive inspection: The service recently recruited a new activities coordinator... People told us there was enough to keep them occupied... sewing group, sensory room with interactive equipment, cinema room.