Last updated: 10 February 2026
"Supportive management and a close-knit team where staff feel valued, but training lags and staffing relies on the manager working extra hours."
We were assured that this service met good infection prevention and control guidelines.
Staff were a close-knit group and were well supported. The provider and registered manager were very supportive... and staff said they felt well supported and valued.
Per 2020 comprehensive inspection: Staffing levels were only maintained because of the registered manager working additional hours, for example... the registered manager had worked 58 hours.
Per 2020 comprehensive inspection: the registered manager said due to some key staff leaving they were finding it difficult to ensure training and supervisions were up to date, which was reflected in staff records.
The provider and registered manager were very supportive in a difficult situation and staff said they felt well supported and valued for working additional hours.
Per 2020 comprehensive inspection: There was an activity programme with morning and afternoon activities, overseen by the full-time activity coordinator... exercise sessions... art sessions and gardening... pantomimes... trips to local beaches.
Training and supervisions not fully up to date after some key staff left.
Per 2020 comprehensive inspection: due to some key staff leaving they were finding it difficult to ensure training and supervisions were up to date, which was reflected in staff records.
Manager worked extra long hours like 58 in a week to cover shifts, leaving staff stretched at times.
Per 2020 comprehensive inspection: Staffing levels were only maintained because of the registered manager working additional hours... In the week before our inspection, the registered manager had worked 58 hours.
Activities regular with coordinator but standard stuff like art, exercise, and outings, nothing innovative or specialist.
Per 2020 comprehensive inspection: good range of leisure and social activities... exercise sessions... trips out to local shops, art sessions and gardening... pantomimes coming to the home... trips to local beaches.
AI Generated
Last inspected: May 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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