Last updated: 9 February 2026
"Dedicated leadership, good staff retention and strong safety create a positive culture, but the manager covers shifts when staff call in sick."
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, accessing testing, clean premises, meeting vaccination requirements. Per 2020: Effective safeguarding, risk assessments, safe medicines management, incidents reviewed and lessons shared.
Per 2020 comprehensive inspection: Staff said they felt supported with regular supervision and meetings; low staff turnover; positive feedback on management from staff and others.
2022 IPC inspection: Staffing levels at the home were good. There were no issues with staff retention or recruitment. Per 2020: Low staff turnover and staff reported manageable levels.
Per 2020 comprehensive inspection: Staff were well trained and new staff received an induction with additional training; one staff member completing level 5 diploma; regular supervision provided.
Per 2020 comprehensive inspection: The positive culture of the service was led by a dedicated registered manager who knew the service very well. People, staff, relatives and other agencies said they felt the management of the service was good and their views were listened to and valued.
Per 2020 comprehensive inspection: Full-time activity coordinator provided variety of one-to-one and group activities including singing, dancing, exercises, arts and crafts, games, themed parties and professional entertainers; links with local schools.
Staffing is good with low turnover but manager covers shifts when staff call in sick.
We have enough staff, as long as staff don't call in sick we are fine. If they do call in sick the manager always try to cover the shifts
Activities coordinator runs regular varied events like arts, games and entertainers but no specialist programmes to enrich the role.
full-time activity coordinator... variety of one to one and group activities including singing and dancing, exercises, arts and crafts, games, themed parties and professional entertainers visiting
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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