Working at Highfield Manor Care Home
70 Manchester Road, Heywood, OL10 2AW
Operated by Highfield Manor Care Home Limited
38 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong safety practices and supportive management with good training, although staff retention is unclear and activities lack specialist programmes."
Safety & Risk
8/10
✓
Risk management strategies were thorough... personal protective equipment (PPE) was used effectively... assured... infection prevention and control policy was up to date and implemented effectively. 2020 IPC inspection.
Staff Culture
7/10
✓
Staff were able to attend regular meetings... thought they contributed... registered manager... open, inclusive and empowering... staff felt supported. Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
All the staff we spoke with said they felt there were enough staff to meet people's needs... 'There are enough staff. We have time to have a chat with people.' Per 2019 comprehensive inspection.
Training & Dev
7/10
✓
Staff... enrolled on... induction using the Skills for Care guidelines... encouraged to complete a course... diploma... regular supervision and an annual appraisal. Per 2019 comprehensive inspection.
Management
7/10
✓
The registered manager was open, inclusive and empowering. Staff... 'Very supportive and you can go and chat about everything' and 'The manager is approachable...' Per 2019 comprehensive inspection.
Programmes
6/10
✓
There was an activities coordinator... 'The Rovers'... arts and crafts, bingo, pamper sessions, bowls... community project where people send and receive postcards worldwide. Per 2019 comprehensive inspection.
Points to consider
Staffing levels are enough to meet needs and chat with residents, but no details on low staff turnover or minimal agency use.
All the staff we spoke with said they felt there were enough staff to meet people's needs. Staff made comments such as, 'There are enough staff. We have time to have a chat with people.' Per 2019 comprehensive inspection.
Varied activities like bingo, crafts, pamper sessions and community links run by a coordinator, but no specialist therapeutic programmes or staff training in them.
There was an activities coordinator who provided activities... arts and crafts, bingo, pamper sessions... interacted with the wider community... community project. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews