Working at Highfield House Nursing Home
33 Queens Road, Ryde, PO33 3BG
Operated by Scio Healthcare Limited
46 bedsNursing homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Staff feel valued with stable staffing and varied activities, but poor safety checks and weak oversight need fixing."
Safety & Risk
3/10
✕
Risk assessments had not always been completed... issues in relation to safe medicines management... The provider did not always make sure that medicines... were safe
Staff Culture
6/10
✓
Staff felt valued and were clear that they could speak with the management team at any time and felt that their views... would be listened to. Staff were very positive about the manager and clinical lead and described them as approachable and supportive.
Staffing Levels
6/10
✓
Staff were positive about the staffing levels... 'We have enough staff – always enough... We rarely use agency and that helps because of the continuity of the workforce.'
Training & Dev
5/10
!
Training was up to date and covered topics relevant to the service. A formal process was in place to support staff with staff meetings, 3 monthly supervision and annual appraisals.
Management
4/10
!
The provider did not have effective governance systems in place... audits and governance procedures had not identified the issues we found during the inspection
Programmes
6/10
✓
Activity staff were in the home seven days per week and there was a varied activities programme in place... Activities included outings to local places of interests, visits from local entertainers, quizzes and arts and crafts.
Points to consider
Risk assessments missing for epilepsy, choking and breathing problems, plus medication storage and expiry issues make safety a worry.
no care plan or risk assessment in place for this condition... no assessment of this risk or care plan had been completed... concerns in relation to safe medicines management
Managers' checks and audits missed big gaps in care records and risks, so oversight is weak.
audits and governance procedures had not identified the issues we found... systems and processes in place failed to ensure people’s records had enough detail
Only standard training mentioned with supervisions, no specialist courses or funded qualifications for career growth.
Training was up to date and covered topics relevant to the service... 3 monthly supervision and annual appraisals
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews