Last updated: 10 February 2026
"Strong management and positive staff culture, although basic training and routine activities hold it back."
Staff followed safe processes for the management of people's medicines and had access to a full set of medicines policies and procedures. Staff completed the medicines records accurately and regular checks were made of the balance of stocks.
Staff morale was good, and they felt valued and supported. Staff confirmed everyone was well supported and they all told us how much they enjoyed their work.
The provider had suitable staffing arrangements to meet the assessed needs of people in a person-centred and timely way. Staff confirmed they had time to spend with people using the service.
New staff were supported through an induction programme and the provider's mandatory training was provided for all staff members.
The registered manager knew people well and was knowledgeable about their needs and preferences. They often worked alongside staff providing people with care and support.
All people had a weekly structure plan which set out planned activities for the forthcoming week. People participated in a range of activities both within the home and the wider community.
Only standard mandatory training and induction, no specialist courses or funded qualifications.
New staff were supported through an induction programme and the provider's mandatory training was provided for all staff members.
Staffing is adequate but nothing special, with staff just saying they have enough time and no details on low agency use or staff retention.
The provider had suitable staffing arrangements to meet the assessed needs of people in a person-centred and timely way. Staff confirmed they had time to spend with people using the service.
Regular activities like weekly plans and outings, but no specialist programmes or dedicated activities coordinator.
All people had a weekly structure plan which set out planned activities for the forthcoming week.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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