Working at Highcliffe Nursing Home
5 Stuart Road, Christchurch, BH23 5JS
Operated by Althea Healthcare Properties Limited
62 bedsNursing homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Supportive visible management, strong training and innovative activities, although staffing meets needs but lacks low staff turnover."
Safety & Risk
8/10
✓
Per 2021 inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing; Per 2019: People had their risks assessed... medicines administered safely.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt appreciated... 'Everybody puts an idea in the pot and we all add to it; it's trial and error. Good teamwork'.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staffing levels met people's needs... A support worker told us, 'I feel there is enough staff even though things can be different every day'.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: Staff had regular supervision and opportunities for professional development which included diplomas... Nursing staff had completed clinical training courses including wound management, venepuncture.
Management
8/10
✓
Per 2019 comprehensive inspection: People, their families and staff consistently spoke positively about the management... describing the management team as visible, supportive and caring.
Programmes
8/10
✓
Per 2019 comprehensive inspection: Staff had created individual story books... 'Care Café'... organised a visitor to provide a 1-1 operatic performance; Per 2021 inspection: Activities were held every day.
Points to consider
Staffing is adequate and meets needs, but nothing special like low staff turnover or no agency use to make workloads always easy.
Per 2019 comprehensive inspection: 'I feel there is enough staff even though things can be different every day'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews