Working at Highclere Care Home
1 Chapman Avenue, Milton Keynes, MK14 7NH
Operated by HC-One No.1 Limited
40 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff feel like a big family and enjoy strong safety practices, although regular agency staff cover sickness absences."
Safety & Risk
7/10
✓
All IPC assured including PPE, testing, cleaning, outbreak management and manager tracker (2021); safeguarding training, risk assessments, safe medicines, incident learning (per 2020 comprehensive inspection).
Staff Culture
7/10
✓
Staff said 'I love this job. We are like a big family' and 'we have very good team working', felt valued and appreciated (per 2020 comprehensive inspection).
Staffing Levels
5/10
!
People told us there were enough staff, staff said 'We have enough staff. It can be a bit difficult if someone goes off sick, but we have regular agency staff who know people' (per 2020 comprehensive inspection).
Training & Dev
6/10
✓
Staff received regular mandatory training updates including on dementia, diabetes and Parkinson's, with regular supervision and annual appraisals (per 2020 comprehensive inspection).
Management
6/10
✓
New manager committed to continuous improvement, staff felt supported with regular supervision and could contact manager if needed (per 2020 comprehensive inspection).
Programmes
6/10
✓
Varied activities including painting, pet therapy, pampering, exercises, external singers, outings to pub and lunch; activity staff used tablets for bedbound people (per 2020 comprehensive inspection).
Points to consider
There are enough staff usually but regular agency workers cover sickness and there can be occasional waits.
We have enough staff. It can be a bit difficult if someone goes off sick, but we have regular agency staff who know people.
Training covers mandatory topics and some on conditions like dementia but no funded qualifications or career development.
regular mandatory training updates... included topics on long term conditions such as diabetes, Parkinson’s disease and dementia awareness.
Activities include pet therapy, outings and pampering but no specialist programmes or innovative approaches.
in-house activities such as painting, pet therapy, dominoes, balloon netball and pampering sessions... opportunity to go out regularly for visits and social activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews