Last updated: 10 February 2026
"Supportive and approachable managers foster a positive culture with strong safety practices, although staffing can be tight when workers are off sick."
2020 targeted inspection: Assured on all infection prevention measures including PPE use, cleaning regimes, individual risk assessments; per 2019: effective safeguarding, safe medicines administration observed, regular risk assessments.
Per 2019 comprehensive inspection: Staff described management as supportive, felt recognised and encouraged to contribute to improvements; positive staff comments on teamwork and care standards.
Per 2019 comprehensive inspection: People, relatives and staff thought there were enough staff; sometimes people may be off work due to illness but not considered an issue; rotas showed suitable deployment.
Per 2019 comprehensive inspection: Effective induction, regular supervision, training matrix with refreshers; staff confirmed access to regular and relevant training.
Per 2019 comprehensive inspection: Staff felt well supported; registered manager, deputy manager and senior colleagues were approachable and listened to what they had to say.
Per 2019 comprehensive inspection: Daily activities with variety including art therapy, massage therapy, animal therapy, outings, cinema trips, religious services, community links with schools and day centre.
Staffing is adequate but can be tight when workers are off sick.
Staff we spoke with told us they thought there were enough staff, sometimes people may be off work due to illness. Staffing levels were not considered to be an issue for staff.
Only standard training and supervisions with no specialist courses or funded qualifications.
The provider was committed to providing staff with suitable training to effectively undertake their work in supporting people. The staff training matrix we viewed showed that refresher training was identified.
Varied activities but no dedicated coordinator or specialist therapeutic programmes mentioned.
There are activities every day, loads going on... art therapy and massage therapy as well as visiting entertainers and events... animal therapy.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp