Working at Higham House Nursing Home
87 Higham Road, Rushden, NN10 6DG
Operated by Golden Nest Carehomes Limited
30 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff built good teamwork and knew how to keep people safe, but new care systems and activities need time to embed and personalise."
Safety & Risk
7/10
✓
Staff knew what signs to look for to keep people safe from harm or abuse and there were up to date procedures and information available to support them... the registered manager and provider reviewed all accidents and incidents and completed an analysis to identify any trends.
Staff Culture
7/10
✓
Staff told us they were involved in the development of the home. One member of staff, 'We now have regular meetings and daily handovers which are helpful, we have built up good teamwork.'
Staffing Levels
5/10
!
the registered manager had reviewed the staffing levels and ensured sufficient staff were appropriately deployed throughout the day. We saw people were being supported when needed and were not left waiting.
Training & Dev
6/10
✓
all staff had completed a range of training and their competencies were tested to ensure they understood and followed best practice. Staff told us, and we saw from records they received regular supervision.
Management
5/10
!
A new electronic care plan system was in place... This enabled the registered manager to monitor people's care and gave the provider oversight of the service. We were not able to fully assess the effectiveness as the system needed to be embedded and sustained.
Programmes
5/10
!
an activities coordinator had been employed and staff encouraged to provide activities for people... People had access to activities, but more opportunities were needed so people could undertake activities geared towards their interests.
Points to consider
Staffing is adequate to meet needs but nothing special with no details on low staff turnover or minimal agency use.
the registered manager had reviewed the staffing levels and ensured sufficient staff were appropriately deployed throughout the day.
Activities coordinator in place with some programme but needs more tailored to individual interests so days still mostly routine care.
People had access to activities, but more opportunities were needed so people could undertake activities geared towards their interests.
New management systems introduced but still need time to embed fully for reliable oversight.
We were not able to fully assess the effectiveness as the system needed to be embedded and sustained.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Requires improvement
Safe
✓
Good
Effective
✓
Good
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews