Last updated: 10 February 2026
"Staff feel well supported by proactive management and receive good training for specific needs, but incomplete recruitment checks and poor controlled drugs records are concerns."
The receipt and stock balance check of controlled drugs was not recorded in the home's controlled drugs book; staff recruitment practices not always carried out as required.
Staff told us, 'The management look after us very well' and 'One thing about him [registered manager], he's very transparent and open.'
Staff recruitment practices were not always carried out as required; records showed that staff did not always supply their full employment history, nor were suitable references always obtained.
Specific training in relation to areas such as brain injury and substance misuse and addictions was provided to staff so that they were equipped to respond to people's presenting needs; regular supervision was provided.
Comments about the management of the home were positive, with staff feeling well supported and the registered manager being proactive in making improvements across the service.
People were offered activities across the home, rehabilitation assistants employed to focus on increasing social activities; supported to coffee shop, pool table, but activity timetables required further development.
Recruitment checks were incomplete for some staff, like missing full job history and references.
Records showed that staff did not always supply their full employment history, nor were suitable references always obtained.
Medication records for controlled drugs were not always kept accurately.
The receipt and stock balance check of controlled drugs was not recorded in the home's controlled drugs book.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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