Last updated: 10 February 2026
"Approachable managers foster a positive culture and strong safety, but basic activities and adequate staffing hold it back."
Incidents and accidents were managed safely, the managers took necessary actions to keep people safe and minimise the risk of incidents reoccurring.
The home had a positive culture that promoted people's choice and independence. Staff told us they were able to share their views and that the registered managers door was always open for any discussions.
There were enough staff to meet people's needs.
Staff received regular support, were fully inducted into their roles and encouraged to enhance their skills, knowledge and experience. Staff told us they had access to training and received regular supervisions.
Staff described the registered manager and the provider as approachable and open. One staff member told us, 'The manager and [names] are very approachable and will try to help no matter what the circumstances.'
People were offered a range of activities and opportunities to socialise. These included foot soaks and bingo.
Only basic activities like bingo and foot soaks mentioned, no activities coordinator or varied programme, so the role is mostly routine personal care.
People were offered a range of activities and opportunities to socialise. These included foot soaks and bingo.
Staffing is adequate with enough staff on duty, but no details on low agency use or strong team retention.
There were enough staff to meet people's needs.
Standard induction, training and supervisions available, but no specialist courses or funded qualifications for career growth.
Staff received regular support, were fully inducted into their roles and encouraged to enhance their skills, knowledge and experience.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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