Last updated: 10 February 2026
"Approachable management, strong safety and positive staff culture, but staffing pressures during busy times and anxiety over administration create concerns."
Staff had received training in safeguarding and knew how to identify and report concerns. Medicines were managed safely... Accidents, incidents and falls were documented and reviewed to identify patterns and trends and identify opportunities for learning.
Staff told us they enjoyed working at the home and felt supported... 'We have a good staff team here, it's a good place to work.'
Enough staff were deployed to meet people needs and keep them safe... Some staff told us they felt more staff were needed during certain parts of the day, such as early morning... Two relatives felt more staff were needed, especially around mealtimes.
Per 2019 comprehensive inspection: Training was monitored via a matrix... compliance rate of 88%... Staff spoke positively about the training provided, with completion monitored to ensure their knowledge and skills remained up to date.
The registered manager was open, honest and willing to listen and act on any concerns. Staff told us '[registered manager] is approachable.'
Per 2019 comprehensive inspection: The home had a weekly activities programme, facilitated by two coordinators. Along with internal activities, outings had also been planned and attended... observed a game of bingo being facilitated.
Staffing is adequate but some staff feel they need more help during busy times like early mornings and mealtimes.
Some staff told us they felt more staff were needed during certain parts of the day, such as early morning when supporting people to get ready for the day. Two relatives felt more staff were needed, especially around mealtimes
Staff like the team and feel supported but are anxious about their future because the home is in administration.
Staff told us they enjoyed working at the home and felt supported, though were anxious about the future due to the home being in administration.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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