Working at High Broom Care Home

2021: 'We were assured' on all IPC aspects including preventing infections, PPE use, testing, outbreak management, hygiene; Per 2019: strong safeguarding training/discussions, risk assessments, learning from incidents like medication review after safeguarding concern

Per 2019 comprehensive inspection: 'Without exception all staff felt they were listened to and appreciated the open-door approach the registered manager had... management team made homemade cakes for staff's birthdays... staff well-being days were held'

Per 2019 comprehensive inspection: 'People, staff and relatives confirmed staffing levels were safe and sufficient... "Staffing has recently been increased in the afternoon which has been a great help. What I really enjoy about working here is that we do get that meaningful time to spend with people."'

Per 2019 comprehensive inspection: 'rolling programme of training... "We've recently had hearing aid training, diabetes and stepping into dementia which was provided by the Alzheimer's society." Staff spoke highly of the training provided'

Per 2019 comprehensive inspection: 'High Broom Care Home was led by an innovative registered manager who was committed to trialling new ideas... staff spoke highly of the registered manager and commented that through the registered manager being open and honest... they felt comfortable'

Per 2019: dedicated activity team, 1950s reminiscence area developed after Healthwatch feedback, resident cats for pet therapy, toddler group, dementia choir; 2021: staff provided in-house activities like bingo with other homes, virtual church services, one-to-one activities