Last updated: 10 February 2026
"Supportive managers and effective safety create a warm culture, but adequate staffing and basic activities hold it back."
Per 2022 targeted inspection: effective infection prevention procedures understood by staff, PPE used appropriately, regular audits; per 2017: good safeguarding and medicines management.
Per 2017 comprehensive inspection: warm and friendly atmosphere; staff meetings useful for sharing info and voicing opinions; staff felt supported.
Per 2017 comprehensive inspection: 'there were sufficient numbers of care staff on duty to meet people's needs'; per 2022: measures to mitigate COVID-19 related staff pressures.
Per 2017 comprehensive inspection: all carers had Level 2 or 3 NVQ or working towards; ongoing development programme including dementia care; supervisions and appraisals.
Per 2017 comprehensive inspection: Staff described managers as very approachable and supportive; 'It's well organised and managed. The day seems to flow really well.'
Per 2017 comprehensive inspection: designated staff coordinates planned activities programme including outings, pantomime, group events; progress ongoing for more meaningful activities.
Staffing is adequate but nothing special, no info on agency use or staff retention.
Per 2017 comprehensive inspection: 'We found there were sufficient numbers of care staff on duty to meet people's needs.'
Activities include basic outings and events but no specialist programmes or coordinator to add real variety to the working day.
Per 2017 comprehensive inspection: 'opportunities for people to engage in a range of group and individual activities. Progress was ongoing to provide more meaningful activities'.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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