Working at Hickathrift House

The registered manager and provider were proactive in using incentives to recruit and retain staff. This led to consistent staff that people were familiar with.

Staff were supported by the registered manager to undertake the roles of 'Champions' areas such as medicines, dementia care and meaningful activities. This included having access to additional training and resources.

Activities staff were employed to ensure people received a range of activities which people told us they enjoyed. This included trips out using the services minibus for day trips and local community events.