Working at HF Trust - Trelawney
34 Brookside, St Austell, PL25 4HL
Operated by HF Trust Limited
6 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff feel well supported by the manager, but vacancies lead to agency reliance, incomplete training for some staff, and a missed safeguarding report."
Safety & Risk
4/10
!
We identified one occasion when a possible safeguarding concern had not been notified to CQC or the local authority.
Staff Culture
6/10
✓
Staff told us they were well supported by the registered manager. They told us they saw them regularly and were able to approach them for advice and guidance.
Staffing Levels
5/10
!
There were several vacancies at the service and the core staff team were supported by agency staff.
Training & Dev
5/10
!
Not all agency staff or relief staff had completed training in all areas relevant to the needs of everyone living at HF Trust - Trelawney.
Management
7/10
✓
Staff told us they were well supported by the registered manager. They told us they saw them regularly and were able to approach them for advice and guidance.
Programmes
4/10
!
Staff supported people to take part in activities and pursue their interests in their local area.
Points to consider
There are several vacancies, so they rely on agency staff to cover shifts.
There were several vacancies at the service and the core staff team were supported by agency staff.
Not all agency and relief staff have finished all the required training.
Not all agency staff or relief staff had completed training in all areas relevant to the needs of everyone living at HF Trust - Trelawney.
They missed reporting one possible safeguarding concern to the authorities.
We identified one occasion when a possible safeguarding concern had not been notified to CQC or the local authority.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews