Last updated: 9 February 2026
"Great training and a family-like team culture, but activities stopped since COVID with no coordinator hold it back."
We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed; per 2018: staff understood safeguarding, risks well managed, incidents investigated.
Per 2018 inspection: Staff said 'morale was good and they felt well supported... Almost like a family, we are all best of friends. Love working here.'
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Per 2018 inspection: Staff said training was excellent, able to access additional training, supported to complete further qualifications in health and social care.
Per 2018 inspection: Relatives said the manager is 'very approachable' and staff felt well supported by the management team.
Most of the service's activities had been ceased since Covid-19 so all examples staff gave were from around two years before our inspection. No activities lead/coordinator.
Enough staff overall, but COVID caused staff pressures that needed special measures to handle.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
No activities coordinator, and most activities stopped since COVID, so the role is mostly routine personal care.
Most of the service's activities had been ceased since Covid-19 so all examples staff gave were from around two years before our inspection. The service had no activities lead/coordinator.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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