Last updated: 10 February 2026
"Excellent leadership and strong safety practices, but unclear staff retention and a lack of innovative programmes."
The registered manager maintained a record of any accidents or incidents... reviewed and monitored... keen to explore the reasons and to take steps to reduce the risk... following an incident staff deployment was reviewed and further training... arranged.
Staff morale was good. A member of staff said, 'We have a great staff team who all want the best for people.'
Staffing levels were based on the needs... Staff told us there were sufficient staff to meet people's needs, including social needs.
People were supported by staff who had the training... 'There is so much training; more than enough.'... regular supervisions and annual appraisals.
The registered manager operated an open-door policy... Staff spoke highly of the registered manager... 'is excellent and gets things done. The people we support are now getting more holidays and trips out'
People were supported to take part in activities... swimming, cinema trips, attending social clubs... on-site activities... day centre, computer suite, craft centre and garden centre.
Staff numbers are enough for needs, but no details on staff staying long-term or rarely using agency workers.
Staff told us there were sufficient staff to meet people's needs, including social needs.
Varied outings and on-site crafts keep things interesting, but no specialist programmes or innovative approaches mentioned.
swimming, cinema trips, attending social clubs... day centre... computer suite, craft centre and garden centre.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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