Working at HF Trust - Phillippines Close

The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.

Staff at the service said it was a positive place to work. Staff wellbeing was supported through staff meetings, supervisions and annual appraisals. Although there were a mix of permanent and agency staff working at the service, staff all said they felt like one team.

Staff had undertaken training relating to the wide range of strengths and impairments that people with a learning disability and autistic people may have. The service manager regularly reviewed staff training to ensure it was refreshed regularly.