Working at HF Trust - Oaktree House
Oak Tree House, Tiverton, EX16 9NB
Operated by HF Trust Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Approachable manager and supportive culture create a relaxed happy environment, but safety issues with bed rails and staffing changes need attention."
Safety & Risk
6/10
✓
Some risk assessments regarding people's healthcare needs were not detailed... Two people's beds were fitted with bed rails and there were no risk assessments or checking system in place.
Staff Culture
7/10
✓
Staff felt well supported and confident in their roles. This helped to create a happy and caring environment for people to live in.
Staffing Levels
6/10
✓
Staffing levels were adequate to meet people's needs and kept under review. There had been some changes to staffing levels and routines in response to people's more complex physical needs.
Training & Dev
7/10
✓
Staff had access to a wide range of training, including training to meet people's specialist needs. Staff kept their training up to date.
Management
8/10
✓
Staff told us the registered manager was very open and approachable. During the inspection we saw staff and people were very relaxed and comfortable with the registered manager.
Programmes
7/10
✓
The provider ran an accessible choir which was open to all... performed locally, including at a diversity festival... People had taken part in some awareness campaigns... attended local events such as a diversity festival.
Points to consider
Staffing is adequate but with some changes due to residents' more complex needs and no details on team stability or agency use.
Staffing levels were adequate to meet people's needs and kept under review. There had been some changes to staffing levels and routines in response to people's more complex physical needs.
Missing checks on bed rails for two residents and unclear mattress settings could put safety at risk until fixed.
Two people's beds were fitted with bed rails and there were no risk assessments or checking system in place... one person had a risk assessment to minimise the risk of pressure damage... no instructions for how this mattress should be set.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews