Working at HF Trust - Clifton View
72a Broad Street, Shefford, SG17 5RP
Operated by HF Trust Limited
9 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Improved culture and strong safety practices with better training, but no registered manager after recent losses and staff turnover cause inconsistencies."
Safety & Risk
7/10
✓
Staff had training in how to keep people safe... robust systems and process in place to protect people from harm... Medicines were managed safely
Staff Culture
6/10
✓
Staff morale had been low, but they now reported that they felt keen and enthusiastic... The culture of the service was greatly improved, and... atmosphere... warm and energetic
Staffing Levels
5/10
!
There were enough staff on shift to meet people's assessed needs... The service used some agency staff but where possible, those used worked regularly
Training & Dev
6/10
✓
Staff confirmed they had received increased training and support... Staff who had not received regular supervision... reported that this was now improved
Management
4/10
!
The service did not have a manager registered with the Care Quality Commission. However, there was a manager in post who had applied... undergone a period of instability... with the loss of two registered managers
Programmes
5/10
!
People participated in a range of activities... cooking, art and craft work, horse-riding, swimming, going to the cinema and bowling
Points to consider
No permanent manager registered yet, after losing two recently, leading to oversight issues like inconsistent care at weekends
The service did not have a manager registered with the Care Quality Commission. However, there was a manager in post who had applied... loss of two registered managers... relatives remained concerned about inconsistencies... particularly at weekends
Frequent staff turnover last year, with some agency workers covering shifts
Relatives told us there had been a frequent turnover of staff in the last year... The service used some agency staff
Activities are varied but hit and miss at times, depending on which staff are on
Time away from the house is a bit hit and miss... inconsistencies in the quality of care, particularly at weekends... dependent on which staff were on duty
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews