Working at HF Trust - Chy Keres
Tregadillett, Launceston, PL15 7EU
Operated by HF Trust Limited
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Long-serving staff feel well supported with good communication, but the registered manager mostly supports another service and activities lack coordination."
Safety & Risk
6/10
✓
Water temperature checks, which should have been completed by staff weekly, had not been carried out since October 2022.
Staff Culture
7/10
✓
Staff told us they were well supported and could approach managers for guidance at any time. They said communication between team members was good which meant they were able to access peer support.
Staffing Levels
8/10
✓
Many of the staff team had worked at Chy Keres for several years. Staff commented on the low turnover rate.
Training & Dev
6/10
✓
Training was regularly refreshed. A team member commented; 'HF Trust are very good at training, when anything is due it's flagged up to us in an email.'
Management
6/10
✓
There was a registered manager appointed at Chy Keres. However, they had been supporting another HF Trust service since January and an acting manager was in place.
Programmes
5/10
!
There was a well equipped sensory room where people could choose to spend time... large garden with garden seating and a poly tunnel. There were plans to erect a summerhouse.
Points to consider
Registered manager spends most time at another service, with an acting manager running things day to day.
They had been supporting another HF Trust service for several months and the service was being overseen by an acting manager with the support of the registered manager.
No activities coordinator or special programmes, so the job is mostly routine care with some sensory room and garden time.
There was a well equipped sensory room where people could choose to spend time as well as a large shared open plan living and dining/kitchen area... large garden with garden seating and a poly tunnel.
Some safety checks like water temperatures were behind schedule.
Water temperature checks, which should have been completed by staff weekly, had not been carried out since October 2022.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews