Working at HF Trust - 34 Shipston Road
34 Shipston Road, Stratford Upon Avon, CV37 7LP
Operated by HF Trust Limited
4 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel supported by approachable managers in a positive culture with strong safety, but basic activities and uncertain staff stability hold it back."
Safety & Risk
8/10
✓
People were safeguarded from abuse and avoidable harm. Staff had received training on how to recognise and report abuse and were confident if they raised any concerns the registered manager would take action. The provider learned lessons when things had gone wrong.
Staff Culture
7/10
✓
There was a positive and open culture at the service. Staff gave us examples showing how their suggestions had been listened to. Relatives highlighted how good communication was with the staff team.
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of suitable staff. Staff were positive about the number of staff available to support people. We saw people did not have to wait long if they wanted support from staff.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: There was a comprehensive induction programme for new staff. Staff were offered opportunities to complete further training to support their personal development. Staff were able to discuss their wellbeing and training in regular 'supervision' meetings with the manager.
Management
7/10
✓
Staff told us they regularly saw the registered manager and found them approachable and supportive. One staff member told us, "I would always feel comfortable to ask [registered manager's name] or [provider's representative's name] any questions."
Programmes
5/10
!
Per 2018 comprehensive inspection: Staff supported people to engage in a wide range of activities and interests. People had regular scheduled activities... Activities included those relating to daily living skills such as shopping, as well as leisure activities.
Points to consider
Staff numbers are sufficient with good recruitment, but no word on staff retention or agency use so teams may not be super stable.
The provider ensured there were sufficient numbers of suitable staff. Staff were positive about the number of staff available to support people.
Activities are basic like shopping, outings and leisure, with no coordinator or special programmes to make workdays more interesting.
Per 2018 comprehensive inspection: 'People had regular scheduled activities and were able to choose what they wanted to do at other times. Activities included those relating to daily living skills such as shopping, as well as leisure activities.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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