Working at HF Trust - 1 & 2 Clementi Court Houses

No activities coordinator or structured creative programmes, so the role is mostly routine personal care with basic outings and sensory touches.

One staff member told us, '[People] go out more, now. There's nearly always a driver on shift and we get out at least 2 or 3 times a week.'

Staffing is adequate now but recent turnover and low levels meant fewer outings before, with some agency staff still used.

Relatives and staff told us there had been times when staffing levels had been low and this had impacted on people's opportunities to do things they enjoyed outside of the home. However, this was an improving situation with the successful recruitment of new staff.