Working at Heywood Sumner House
Cuckoo Hill, Fordingbridge, SP6 2PP
Operated by Community Homes of Intensive Care and Education Limited
12 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Strong management and supportive culture for staff, but occasional extra staff and basic community activities limit it."
Safety & Risk
7/10
✓
Risk assessments were in place which gave clear measures... Medicines were managed safely and administered by trained staff
Staff Culture
8/10
✓
Staff told us they felt supported, valued and listened to... 'I feel involved and listened to. I also feel respected as staff member'
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs... 'There are enough staff here. People can go out, it's fairly relaxed...'
Training & Dev
7/10
✓
Staff told us... 'There is very extensive training here which is good. We can now do it remotely via an app or computer. There is also classroom training...'
Management
8/10
✓
People, relatives, and staff spoke highly about the management... '[Registered manager's name] is a good manager. They care... The deputy manager is lovely. Leads us well...'
Programmes
6/10
✓
People were supported to access the community... 'Activities vary. I went to the cinema last week... walks and cycling'
Points to consider
Staff numbers are adequate but they bring in extra staff sometimes for activities and appointments, no word on low agency use or strong team stability.
Additional staff were used where necessary and shifts were flexible
Daily work includes community outings like cinema trips and walks, but no activities coordinator or specialist programmes to make the role more varied.
People were supported to access the community and participate in activities... cinema last week and... meal... walks and cycling
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews