Working at Heyfields Nursing Home
Heyfields, Tittensor, ST12 9HQ
Operated by North Staffordshire Residential Homes Limited
58 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Passionate visible manager and supportive happy culture where staff feel valued, but basic activities without a coordinator and standard training hold it back."
Safety & Risk
8/10
✓
People safeguarded from harm, risks assessed and managed; medicine management significantly improved, lessons learned and shared with staff.
Staff Culture
8/10
✓
Staff felt valued and listened to; staff spoke positively about management as supportive, described home as organised, happy and good place to work.
Staffing Levels
7/10
✓
There were enough staff to meet people's needs; staff were recruited safely; recent pay rise to retain good staff.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: New staff completed induction training and care certificate; regular supervision sessions.
Management
8/10
✓
The registered manager was visible and approachable and was passionate about ensuring people received safe and effective care. Staff felt valued and listened to.
Programmes
5/10
!
Per 2019 comprehensive inspection: activities included reading group, trips to local places of interest, table top activities.
Points to consider
No activities coordinator or specialist programmes, so the job is mostly routine care with basic groups, trips and games.
Per 2019 comprehensive inspection: people told us they took part in activities which included a reading group... trips to local places of interest... table top activities
Only standard induction, care certificate and supervisions for staff, no specialist training or funded qualifications.
Per 2019 comprehensive inspection: New staff members completed a structured introduction... induction training... supported to complete the care certificate... regular support and supervision sessions
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews