Last updated: 10 February 2026
"Clear leadership and supportive culture for staff with good safety, but activities lack a coordinator and staffing has no strong retention."
People were protected from avoidable harm and their medicines were managed safely. Incidents were reported and analysed to learn lessons.
Staff told us they felt well supported and enjoyed their jobs. They spoke positively about the support provided by the management team.
There were enough staff to support people's care needs. People received continuity of care as they were allocated a core staff team.
Staff received ongoing training which was tailored to people's needs. New staff received a structured induction program and regular one to one discussions.
The registered manager provided clear leadership and was routinely involved in people's day to day support and we saw people had a good rapport with him.
People engaged in meaningful and varied social and leisure activities of their choice. People had good access to their community and nearby shops.
No activities coordinator or creative programmes, so the role is mostly routine care plus helping with personal interests and outings.
People had their own interests and chose the activities they engaged in. This continued to develop as people settled into the service and tried different experiences.
Staffing is adequate with a core team for continuity, but no mention of low agency use or strong retention to make workloads easy.
There were enough staff to support people's care needs.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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