Working at Hesslewood House Care Home
1 Ferriby Road, Hessle, HU13 0JB
Operated by Strong Life Care (Hesslewood House) Limited
66 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff enjoy strong teamwork and feel supported by managers, but past staffing vacancies and inconsistent record-keeping held it back."
Safety & Risk
5/10
!
Risks were assessed and mitigated, although monitoring and recording of these was not always consistent. Medicines were administered safely, but some practices did not reflect best practice.
Staff Culture
7/10
✓
One staff member told us the thing they enjoyed most about working at Hesslewood was, “The teamwork. All staff pull together.” Seniors are very supportive.
Staffing Levels
5/10
!
Staffing vacancies had impacted the service but were in the process of being filled. There were sufficient staff to support people safely.
Training & Dev
5/10
!
Staff were recruited safely and received induction, training and supervision. Staff received an induction, training, checks on their competency and regular supervisions and appraisals.
Management
6/10
✓
Senior managers visited regularly and staff felt supported. The registered manager was knowledgeable about the service, the people living there and the challenges.
Programmes
6/10
✓
“The activities they have there are good and [person’s] activities are adapted just for them” and “They do all sorts of things, there was line dancing the other day and not a single day passes when there is not lots of activities.”
Points to consider
Staffing levels are okay now but vacancies stretched the team before.
Staffing vacancies had impacted the service but were in the process of being filled.
Only basic induction and training with supervisions, no specialist courses mentioned.
Staff received an induction, training, checks on their competency and regular supervisions and appraisals.
Records for risks, cleaning schedules, and medicine notes were sometimes incomplete.
cleaning schedules had not been consistently completed recently... instances of poor recording in recent documentation.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews