Working at Hesketh Park Lodge
61 Albert Road, Southport, PR9 9LN
Operated by Athena Healthcare (Albert Road) Limited
79 bedsNursing homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.5/10
Key Finding
"Good communication and warm interactions create a positive culture, and risks are managed safely, but training gaps on basics like fire safety and no activities co-ordinator hold it back."
Safety & Risk
6/10
✓
Risks to people were identified, mitigated and managed safely; medicines managed safely but not all PRN protocols person-centred.
Staff Culture
6/10
✓
Staff told us communication in the home was good; we observed positive and warm interactions between staff and people.
Staffing Levels
5/10
!
Staffing levels were sufficient to support people's needs; agency staff were used to cover gaps in shifts.
Training & Dev
2/10
✕
Training records indicated that not all staff had received mandatory training, such as fire safety and first aid.
Management
4/10
!
There was a lack of consistency in how the service was managed and led. The current manager had only been in post a short time.
Programmes
3/10
✕
The service did not have an activity co-ordinator in place. People and their relatives told us they missed the activities.
Points to consider
Training is behind on basics like fire safety and first aid, and staff do not get regular one-on-ones.
Training records indicated that not all staff had received mandatory training, such as fire safety and first aid.
No activities coordinator right now, so fewer group activities and more routine care tasks.
The service did not have an activity co-ordinator in place. People and their relatives told us they missed the activities.
Staffing is adequate but relies on agency workers to fill gaps in shifts.
People did not always receive care from a member of permanent staff as agency staff were used.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Requires improvement
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
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- Care Quality Commission (CQC) Inspection Data
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