Last updated: 9 February 2026
"Engaging activities programmes and strong safety practices shine, but no permanent manager and changing leadership styles confused staff."
Risks to people were regularly assessed and reviewed... Accidents, incidents and safeguarding concerns were reported, investigated and recorded... Medicines were safely administered.
People, their relatives and staff told us they were given the opportunity to voice their views... A staff member said, 'We can speak up.'
There were enough staff to meet people's needs... Sufficient numbers of staff provided people with flexible care that met their needs.
Per 2018 comprehensive inspection: Staff were given a thorough induction and ongoing mandatory training at regular intervals... high level of compliance in relation to staff training.
The home's previous registered manager had retired, and interim cover had been put in place by the provider... different managers had different styles and this led to some confusion for staff.
Per 2018 comprehensive inspection: There was a thriving and engaging activities programme... Namaste programme activities and regular outings... weekly visit by the school children.
No permanent manager in place for months, and changing interim managers confused staff and reduced their support.
the staff did not always experience the same level of support they had previously. This was because different managers had different styles and this led to some confusion for staff.
Staffing is adequate but nothing special, just enough to meet needs safely.
There were enough staff to meet people's needs... Staffing levels during our visit matched the rota and enabled people's needs to be met safely.
Only standard mandatory training and induction, no specialist courses or funded qualifications mentioned.
Per 2018 comprehensive inspection: Staff were given a thorough induction and ongoing mandatory training at regular intervals which helped to ensure they were competent.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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