Last updated: 9 February 2026
"Strong staff training and positive workplace culture, but staffing levels and activities programmes need attention."
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
We observed a positive workplace culture where staff appeared happy and engaged. Our conversations with staff confirmed this.
One professional said, “What really stood out was the great staffing level and how active everyone was.”
Leaders demonstrated a commitment to staff learning and professional development. This year, we introduced two new internal development programmes: the Aspiring Managers and Aspiring Team Leaders initiatives.
Leaders were active in people’s support and demonstrated a good knowledge of people’s needs. One professional said, “The office was accessible to staff, and the manager was happy to provide hands on care.”
Residents plan where they want to go each week and what activities they would like to do. Staff encouraged activities outside the home, and we observed staff going for walks with people in the local area.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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