Working at Henrietta House
3 Dynevor Road, Bedford, MK40 2DB
Operated by Lansglade Homes Limited
25 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Stable teams with no agency staff and strong safety practices, but activities lack variety and training misses specialist development."
Safety & Risk
8/10
✓
People felt safe. Staff had been provided with training to enable them to recognise signs and symptoms of abuse... risk assessments in place... Medicine was administered safely... Accidents and incidents were recorded and monitored... Lessons learnt... shared at staff meetings.
Staff Culture
7/10
✓
There was a culture of openness, transparency and inclusion amongst staff and people using the service. We observed positive interactions throughout the day.
Staffing Levels
8/10
✓
The service did not use agency staff, so people were supported by a consistent staff team who knew them well. Staff confirmed that the staffing numbers were adequate... never have to rush their care.
Training & Dev
6/10
✓
Staff received appropriate training, supervision, and support to enable them to carry out their roles and responsibilities effectively.
Management
7/10
✓
Staff felt well supported and said the registered managers door was always open.
Programmes
5/10
!
We... spoke with... activities coordinator. On the day of our inspection people and staff were celebrating Diwali... with culturally correct music and food with staff dressed in traditional clothes.
Points to consider
Staff get the usual training and supervisions to do the job, but no specialist courses or qualifications funded to help develop skills.
Staff received appropriate training, supervision, and support to enable them to carry out their roles and responsibilities effectively.
There is an activities coordinator and events like Diwali celebrations, but no regular variety or special programmes mentioned to make the role more interesting.
we... spoke with... activities coordinator. On the day of our inspection people and staff were celebrating Diwali... with culturally correct music and food with staff dressed in traditional clothes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews