Working at Hennel Lane
99 Hennel Lane, Preston, PR5 5UL
Operated by Salutem LD BidCo IV Limited
5 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive manager and happy, proud staff, but adequate staffing, standard training, and staff-led activities without specialist support."
Safety & Risk
7/10
✓
People were safe and protected against abuse and avoidable harm. Staff were trained and confident to identify and report abuse or concerns about a person's welfare. The registered manager analysed incidents and accidents to ensure lessons were learnt.
Staff Culture
7/10
✓
The staff told us they were happy working in the home because they were supported to provide good care and were proud of the service they provided to people.
Staffing Levels
6/10
✓
There were enough staff to support people. The registered manager assessed staffing levels to ensure there were enough staff to support people. We saw staff had time to spend with people.
Training & Dev
6/10
✓
The staff told us they received the training and support they needed to ensure they had the skills and knowledge to provide people's care. This was confirmed by training records we looked at. All new staff completed thorough induction training before working as part of the staff team.
Management
8/10
✓
The staff told us the registered manager was supportive and set high standards for the service. They said they were confident the service was well managed.
Programmes
6/10
✓
People were able to enjoy a range of activities in the home and local community because there were enough staff to support them. The staff gave people opportunities to try new activities in the home and local community.
Points to consider
Staffing is adequate but nothing special, no details on team stability or agency use.
There were enough staff to support people. The registered manager assessed staffing levels to ensure there were enough staff to support people.
Only standard training and induction, no specialist courses or funded qualifications.
The staff told us they received the training and support they needed to ensure they had the skills and knowledge to provide people's care. This was confirmed by training records we looked at.
No dedicated activities coordinator or specialist programmes, just staff-supported range of activities.
People were able to enjoy a range of activities in the home and local community because there were enough staff to support them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews