Last updated: 10 February 2026
"Staff feel valued and supported with strong safety practices and varied activities, but staffing relies on agency workers causing stressful inconsistencies."
Staff had received safeguarding training and knew how to protect people from potential harm... Risks to individuals were appropriately assessed and managed and safe management of medicines were in place."
In the main staff told us they felt valued and supported at work... morale is improving."
mixed feedback about the staffing levels... provider had experienced challenges recruiting permanent care staff. As a result, preferred agency staff were used when needed
New staff received an induction which included training, assessed shadowing with more experienced colleagues and working on the Care Certificate."
The new manager seems to be listening to us and making changes to improve things."
There was a varied activities programme which promoted the social, physical and cognitive wellbeing of people. On the day of the inspection we saw people engaged in a music session, a French language session via a video conferencing platform, an exercise group and lawn bowls."
Staffing is adequate but relies on agency workers and has inconsistencies in shift organization, which can make things stressful for staff.
We had mixed feedback about the staffing arrangements in the home... preferred agency staff were used when needed to help cover some shifts... it can become stressful, trying to get everything done
The manager is new in post and still addressing ongoing issues like staffing deployment and communication.
At the time of our inspection the manager had been in post for four weeks and was prioritising staffing levels including the deployment and organisation of staff during shifts... It was clear this was a work in progress
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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