Working at Hengrove Lodge
29 Petherton Road, Bristol, BS14 9BX
Operated by Ablecare Homes Limited
15 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff praised the exceptional culture and good training support, but inconsistent safety checks and basic activities held it back."
Safety & Risk
6/10
✓
We noted that for one person, their care plan stated a skin assessment should be carried out four hourly... This hadn't been completed consistently... some, but not all incident forms had been reviewed and signed by the registered manager.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: 'All the staff we spoke with confirmed they would highly recommend Hengrove Lodge... as an exceptional place to work'.
Staffing Levels
6/10
✓
There were sufficient numbers of staff to ensure people were safe... recruitment had been going well and there were no vacancies.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: provider had a programme of mandatory training... staff were encouraged to undertake qualifications in health and social care and were supported by the service to complete the awards.
Management
6/10
✓
A relative commented, 'The manager has an open door policy and they are easy to communicate with'.
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'A range of different activities were arranged including visits by external entertainers and stay and play sessions with toddlers from a local children's centre... local children's nursery visited each week'.
Points to consider
Staff numbers are enough for safety and no jobs open now, but pandemic caused some pressures before.
at times during the pandemic there had been pressures on staffing but this had not impacted on people's safety or wellbeing.
Some basic activities like kids visits and crafts, but no full-time activities lead or special creative programmes.
Per 2018 comprehensive inspection: A range of different activities were arranged including visits by external entertainers and stay and play sessions with toddlers... local children's nursery visited each week.
Staff missed some skin checks and not all accident records were checked right away by the manager.
for one person, their care plan stated a skin assessment should be carried out four hourly... hadn't been completed consistently... some, but not all incident forms had been reviewed and signed by the registered manager.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews