Working at Henderson and Harvard
Henderson and Harvard, Kelvedon Road, Colchester, CO5 0LJ
Operated by Salutem LD BidCo IV Limited
8 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive leadership and robust safety with positive team culture, but limited activities programmes and basic staffing hold it back."
Safety & Risk
8/10
✓
Robust COVID-19 testing process with clear oversight; premises clean and hygienic with cleaning schedule; manager researched and ordered clear panel face masks; prompt action on PPE recommendation.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff felt supported by the registered manager; 'we have seen a notable change... all of us now feel more relaxed'; good teamwork via handover meetings and communication book.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were sufficient staff on duty to meet people's assessed needs and when people accessed the community, additional staff were deployed.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received an induction, attended various training courses, regular one-to-one supervision, team meetings and yearly appraisals.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff and people spoke very highly of the registered manager and the provider who were supportive; 'We are very lucky to have [name] as our manager, they always make time to speak to us'.
Programmes
4/10
!
Per 2018 comprehensive inspection: People supported to follow interests, participate in social activities and community outings like football; garden access and themed events like Pancake Day.
Points to consider
No activities coordinator or specialist programmes, so the job is mostly personal care with basic outings and interests.
Per 2018 comprehensive inspection: 'People were supported to follow their interests and participate in social activities... encouraged to be involved in activities of their choice in the community'
Staffing is adequate to meet needs, but nothing special with no details on team stability or agency use.
Per 2018 comprehensive inspection: 'There were sufficient staff on duty to meet the needs of people and keep them safe'
Only standard induction and general training with supervision, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: 'Staff received an induction... attended various training courses to support them to deliver care safely'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews