Working at Hempstalls Hall Care Home

Staff knew how to recognise and report signs of abuse. Risk assessments were in place and reviewed. Medicines were effectively managed. Accidents and incidents were effectively monitored.

There was a positive staff culture in the home which promoted a positive atmosphere. Staff felt they were supported by the registered manager and valued with employee of the month awards.

Staff received an induction into the home when they first started which included observations. Staff had received training relevant to their roles. Staff receive regular supervision and had competency assessments.

Staff felt they were supported by the registered manager and told us they were approachable and could raise concerns knowing they would be dealt with efficiently. The registered manager operated an open-door policy.

The home had a wide range of daily activities including exercise to music, social time in the garden, crafts, and days out. Spoke with the activities worker.