Working at Hemmet House
76 Beddington Gardens, Carshalton, SM5 3HQ
Operated by Independent Lifestyle Options Ltd
8 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Experienced management and positive team culture where staff feel respected and supported, although staffing lacks strong retention and training is only standard."
Safety & Risk
7/10
✓
People were safe at the service. Staff knew how to safeguard people from abuse... Medicines were managed safely... There were systems in place for staff to report and record accidents and incidents.
Staff Culture
7/10
✓
Staff told us they worked well together and felt respected and supported by the registered manager and senior staff. One staff member said, 'Team working is good and we all get along and it makes it easier. I love working with everyone.'
Staffing Levels
5/10
!
There were enough staff to support people. Staffing levels were planned based on the level of support people needed each day at the service and in the community.
Training & Dev
6/10
✓
Staff received relevant training to help them meet people's needs. Staff refreshed their training at regular intervals. Staff received regular supervision and an annual appraisal.
Management
7/10
✓
The service was managed well by an experienced registered manager. They understood how people's needs should be met and had oversight of the service. Staff told us they felt respected and supported by the registered manager.
Programmes
6/10
✓
People regularly attended college courses and community based activities... planning and booking holidays, going on group outings and individual outings... A new minibus had been purchased.
Points to consider
Staffing is adequate but nothing special, with no details on staff retention or low agency use.
There were enough staff to support people. Staffing levels were planned based on the level of support people needed each day.
Only standard training and supervision, no specialist courses or funded qualifications mentioned.
Staff received relevant training to help them meet people's needs. Staff refreshed their training at regular intervals... Staff received support in the form of regular supervision and an annual appraisal.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews