Working at Hemlington Hall
Nuneaton Drive, Middlesbrough, TS8 9DA
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Supportive management, stable staff retention and positive culture shine through, but training lacks career development and activities need more innovation."
Safety & Risk
8/10
✓
Safeguarding systems in place, staff confident to report; risks assessed with positive risk-taking; incidents managed and lessons shared; medicines safe with STOMPLD followed
Staff Culture
8/10
✓
Positive culture with people at centre; staff spoke positively and knew people well; low staff turnover; professionals spoke highly of staff team
Staffing Levels
8/10
✓
Staff turnover was very low; 'There is always enough staff and cover is sought for any absences'; 'We have a good staff team here, we all pull together and muck in'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: staff received mandatory training plus bespoke such as autism and epilepsy awareness, regular formal supervision and appraisals
Management
8/10
✓
Registered manager in post with effective oversight; staff: 'I know [registered manager] would listen and take action'; professionals: '[Registered manager's name] has been extremely approachable... open and honest'
Programmes
6/10
✓
Staff supported activities and interests: Christmas cards made, recent holiday, day services, music clubs; per 2019: zoo visits, gym, cinema, swimming, friendship meetings
Points to consider
Staff get standard training plus some specialist awareness courses, but no funded qualifications or career development paths mentioned
Per 2019 comprehensive inspection: 'as well as completing mandatory training, they also received bespoke training to assist them to support people living at the home. For example, autism awareness and epilepsy awareness. Staff had received regular formal supervision sessions'
Activities are everyday outings, music clubs, crafts and community trips, but no dedicated coordinator or special innovative programmes to enrich the working day
'One person proudly showed us Christmas cards they had made and a holiday they had recently enjoyed. Another person explained how they enjoyed attending day services and music clubs.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews