Last updated: 9 February 2026
"Supportive management, stable staff retention and positive culture shine through, but training lacks career development and activities need more innovation."
Safeguarding systems in place, staff confident to report; risks assessed with positive risk-taking; incidents managed and lessons shared; medicines safe with STOMPLD followed
Positive culture with people at centre; staff spoke positively and knew people well; low staff turnover; professionals spoke highly of staff team
Staff turnover was very low; 'There is always enough staff and cover is sought for any absences'; 'We have a good staff team here, we all pull together and muck in'
Per 2019 comprehensive inspection: staff received mandatory training plus bespoke such as autism and epilepsy awareness, regular formal supervision and appraisals
Registered manager in post with effective oversight; staff: 'I know [registered manager] would listen and take action'; professionals: '[Registered manager's name] has been extremely approachable... open and honest'
Staff supported activities and interests: Christmas cards made, recent holiday, day services, music clubs; per 2019: zoo visits, gym, cinema, swimming, friendship meetings
Staff get standard training plus some specialist awareness courses, but no funded qualifications or career development paths mentioned
Per 2019 comprehensive inspection: 'as well as completing mandatory training, they also received bespoke training to assist them to support people living at the home. For example, autism awareness and epilepsy awareness. Staff had received regular formal supervision sessions'
Activities are everyday outings, music clubs, crafts and community trips, but no dedicated coordinator or special innovative programmes to enrich the working day
'One person proudly showed us Christmas cards they had made and a holiday they had recently enjoyed. Another person explained how they enjoyed attending day services and music clubs.'
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp