Working at Helmsley Road Short Breaks Service
29 Helmsley Road, Mansfield, NG21 0DQ
Operated by Nottinghamshire County Council
12 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Approachable managers, stable staffing, good training and positive culture, although activities are basic everyday tasks without a dedicated coordinator."
Safety & Risk
8/10
✓
The registered manager carried out regular reviews of the accidents and incidents that occurred. These reviews enabled the registered manager to identify any themes or trends which would enable them to put preventative measures in place.
Staff Culture
8/10
✓
We noted there was a positive atmosphere within the home. People, staff and the registered managers clearly enjoyed each other's company.
Staffing Levels
7/10
✓
A stable and consistent team of staff was in place which provided people with safe care and support. The staff we spoke with all felt that there were enough staff in place to support people safely.
Training & Dev
8/10
✓
Staff were well trained, received an induction and were supported to develop their skills by gaining external qualifications in adult social care.
Management
8/10
✓
Staff spoke highly of the way the home was managed and felt their views were welcomed and acted on. One staff member described both registered managers as 'approachable and always willing to help.'
Programmes
6/10
✓
People told us they were supported to do the things they liked to do when they stayed at the home. This included taking part in a wide variety of activities but also domestic tasks around the home.
Points to consider
Activities are everyday things like outings to the shop and housework with certificates, no dedicated coordinator or special programmes to enrich the working day.
One person said, 'I like hoovering and doing jobs and then I can have a certificate. It's a nice home. It's classy and modern.' Another person told us about the things they do when they come to stay at the home. They said, 'I have had my hair cut... I go to (local town). I also like to have the newspaper and we walk to the shop.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews