Working at Heliosa Nursing Home
54 Boundary Lane, Congleton, CW12 3JA
Operated by Takepart Limited
40 bedsNursing homesResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Staff feel well supported with enough skilled staff and risks managed safely, but no permanent manager and basic activities hold it back."
Safety & Risk
7/10
✓
Risks to people's health, safety and welfare, were identified and managed safely with the involvement of the person or their representatives.
Staff Culture
6/10
✓
Staff told us that they felt well supported and involved in decisions made about the service; and were confident in sharing their ideas and views and felt they were listened to.
Staffing Levels
6/10
✓
There were enough suitably, skilled and experienced staff on duty to meet people's needs safely and consistently.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training in a variety of appropriate and specialist topics to guide them in their role and records showed regular group and individual supervision.
Management
3/10
✕
The registered manager's post was vacant at the time of the inspection. The home was being managed by a temporary manager supported by the registered provider's Lead Operations Manager.
Programmes
5/10
!
Per 2019 comprehensive inspection: There was a range of activities on offer on a group or individual basis and people's hobbies and interests were supported.
Points to consider
No permanent manager in place, only a temporary one with support from head office.
The registered manager's post was vacant at the time of the inspection. The home was being managed by a temporary manager supported by the registered provider's Lead Operations Manager.
Activities are basic with a coordinator doing group and individual sessions like music, no specialist programmes.
Per 2019 comprehensive inspection: There was a range of activities on offer on a group or individual basis and people's hobbies and interests were supported.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews