Working at Helen Ley House
Bericote Road, Leamington Spa, CV32 6QP
Operated by Castel Froma Neuro Care Limited
46 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"A proud supportive team culture and regular training, but rushed staffing and basic group activities hold it back."
Safety & Risk
6/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
7/10
✓
“I feel really proud of how well we work together as a team. If someone has a hard day you know you'll be looked out for. People really care about each other and for the residents.”
Staffing Levels
5/10
!
Care staff described safe staffing levels but told us they would like more time to spend with people before moving to the next care task.
Training & Dev
6/10
✓
The provider required staff to regularly refresh their training and records demonstrated a high level of compliance in line with the provider’s expectations.
Management
6/10
✓
Staff described the registered manager as approachable and engaged fully with the needs of people and the staff team.
Programmes
5/10
!
The therapy team offered themed group sessions to meet people’s social, physical and emotional needs, including dance, music, and art sessions.
Points to consider
Staffing is adequate but care staff feel rushed and residents sometimes wait for help due to complex needs.
We received mixed feedback from people and relatives about the availability of staff when they needed them... Care staff described safe staffing levels but told us they would like more time to spend with people
Only basic group therapy activities like dance and music with no specialist programmes or community trips mentioned.
The therapy team offered themed group sessions... including dance, music, and art sessions. Some people told us they would like more opportunities to spend time in the local community.
Some lapses in infection control like staff not sealing laundry bags properly, even though fixed quickly.
We found some staff were not sealing the bags used to manage soiled laundry which presented a risk of infections spreading. The registered manager assured us this would immediately be addressed with staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews