Last updated: 10 February 2026
"Supportive management, happy staff, strong training and activities, although long-term team stability is unclear."
Medicines systems were organised... The local clinical commissioning group completed an external audit in April 2019 where the service was awarded 98 percent.
A staff member said, 'I love my job, it's fantastic to be able to make a real difference to people's lives.'
The staff rota confirmed staffing levels were enough in meeting people's needs and matched the staff who were present on the day of the inspection.
Staff training records confirmed staff had completed training... This included mental health, learning disability awareness, positive behavioural support, first aid, fire safety and certain health conditions which people had.
Staff were very complimentary about the registered manager who was described as, 'Very supportive and approachable.' 'Very knowledgeable, committed and enthusiastic.'
Hegarty Care staff designed a very structured activity programme focussed upon a person's interests and activities that made them happy, such as woodwork, mending bikes, going out.
Staff numbers are enough to cover needs but there's no word on long-term team stability or low agency use.
People were supported by sufficient numbers of staff and consideration was given to staff skill mix, experience and competency. The staff rota confirmed staffing levels were enough in meeting people's needs
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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