Last updated: 10 February 2026
"Staff feel supported with enough staff on duty, but managers' checks miss issues like inaccurate records and activities remain basic."
There were still inaccuracies in some care records, including medicines records. Some risk assessments needed further development as the measures to reduce risk were not recorded clearly.
Staff said they felt supported and that the service was moving in the right direction. Most staff commented they now felt supported.
Due to reduced occupancy in the home, there were currently enough staff deployed to meet people’s needs in a timely way. Relatives and staff told us the current staffing levels were sufficient.
Although audits were identifying areas requiring improvement, they were not always effective as they had not identified the issues we found during the inspection.
The provider had improved activities so people had more opportunities to become involved. On the day we visited there were morning exercises and nail manicures taking place.
Managers are in place but their checks miss problems like inaccurate records and risks.
Although audits were identifying areas requiring improvement, they were not always effective as they had not identified the issues we found during the inspection.
Only basic activities like morning exercises and nail manicures, nothing more creative or varied.
On the day we visited there were morning exercises and nail manicures taking place.
Medication records have inaccuracies and some risk plans are not clear enough on preventing harm.
There were still inaccuracies in some care records, including medicines records. Some risk assessments needed further development as the measures to reduce risk were not recorded clearly.
AI Generated
Last inspected: June 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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