Working at Hebburn Court Nursing Home

Managers are in place but their checks miss problems like inaccurate records and risks.

Although audits were identifying areas requiring improvement, they were not always effective as they had not identified the issues we found during the inspection.

Only basic activities like morning exercises and nail manicures, nothing more creative or varied.

On the day we visited there were morning exercises and nail manicures taking place.

Medication records have inaccuracies and some risk plans are not clear enough on preventing harm.

There were still inaccuracies in some care records, including medicines records. Some risk assessments needed further development as the measures to reduce risk were not recorded clearly.